Shipping & Delivery Policy

Last updated: 02.01.2025
At Babylooza, we aim to deliver your baby’s essentials safely and on time. This Shipping & Delivery Policy explains how orders are processed and shipped across India.

1.⁠ ⁠Shipping Locations

  • We currently ship across India.
  • Delivery availability may vary for certain remote or rural locations.

2.⁠ ⁠Order Processing Time

  • Orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

3.⁠ ⁠Delivery Time

  • Estimated delivery time: 4–8 business days, depending on your location.
  • Delivery timelines are approximate and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4.⁠ ⁠Shipping Charges

  • Shipping charges, if applicable, will be clearly mentioned at checkout.
  • Free shipping offers (if any) are subject to promotional terms and conditions.

5.⁠ ⁠Courier Partners

  • Orders are shipped through reliable third-party courier services.
  • Once dispatched, tracking details will be shared via SMS / Email / WhatsApp.

6.⁠ ⁠Delivery Attempt & Address Accuracy

  • Please ensure your shipping address and contact details are accurate.
  • Babylooza is not responsible for delays or non-delivery due to incorrect address or contact information.
  • If a delivery attempt fails due to customer unavailability, re-delivery charges may apply.

7.⁠ ⁠Damaged or Missing Packages

  • If your package arrives damaged or tampered, please do not accept delivery and inform us immediately.
  • If damage is noticed after delivery, contact us within 24 hours with photos or videos.
  • Such cases will be handled as per our Refund & Return Policy.

8.⁠ ⁠Partial Shipments

  • In some cases, orders may be shipped in multiple packages due to product availability.
  • You will be informed if this happens.

9.⁠ ⁠Delivery Delays

Babylooza is not liable for delays caused by:

  • Natural disasters
  • Government restrictions
  • Courier partner issues
  • Strikes or public emergencies

10.⁠ ⁠Change of Shipping Address

  • Address changes are allowed only before dispatch.
  • Once an order is shipped, the address cannot be modified.

11.⁠ ⁠Contact Us

For shipping or delivery-related queries, contact:
Babylooza
📧 Email: support@babylooza.com
🌐 Website: www.babyloose.com