Privacy Policy

Last updated: 02.01.2025
At Babylooza (accessible from babyloose.com), we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

1.⁠ ⁠Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely via third-party payment gateways)
  • Non-Personal Information
  • Browser type
  • Device information
  • IP address

Pages visited and browsing behavior

2.⁠ ⁠How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Communicate order updates and support requests
  • Improve our website and customer experience
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and ensure website security

3.⁠ ⁠Legal Basis for Processing (India)

We process personal data in accordance with:

  • Information Technology Act, 2000
  • SPDI Rules, 2011
  • Digital Personal Data
  • Protection Act (DPDP Act), 2023
  • Your data is collected and processed only with your consent or where legally required for fulfilling services.

4.⁠ ⁠Sharing of Information

  • We do not sell or rent your personal data.
  • We may share information only with:
  • Delivery partners (for shipping orders)
  • Payment gateway providers
  • Government or legal authorities when required by law
  • All third parties are required to maintain data confidentiality.

5.⁠ ⁠Data Security

We take reasonable security measures to protect your information, including:

  • Secure servers
  • Encrypted payment processing
  • Limited access to personal data
  • However, no online system is 100% secure, and we cannot guarantee absolute security.

6.⁠ ⁠Cookies Policy

Our website uses cookies to:

  • Improve browsing experience
  • Analyze traffic and usage
  • Remember user preferences
  • You may disable cookies through your browser settings, but some features may not function properly.

7.⁠ ⁠Children’s Privacy

  • Babylooza sells products for babies, but our website is intended to be used by parents or guardians.
  • We do not knowingly collect personal data from children under 18 years.

8.⁠ ⁠Your Rights (As Per Indian Law

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Raise concerns regarding data misuse
  • To exercise these rights, contact us using the details below.

9.⁠ ⁠Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting requirements
  • Resolve disputes

10.⁠ ⁠Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

11.⁠ ⁠Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12.⁠ ⁠Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: